Configure Password

Installing an Alphanumeric passcode on the iPad

It is recommended that users install an Alphanumeric passcode on their iPad. By default, the iPad is set up only to accept a 4 digit numeric passcode. The details on how to change your passcode can be found at Apples website by clicking here.

From this link, if you would like to use an Alphanumeric passcode, switch OFF "Simple Passcode". You will then be able to enter an Alphanumeric passcode.